Frequently Asked Questions

The most common questions we get asked

Frequently Asked Questions

01. How do I place an order?

Custom Designs: Send us an enquiry through our enquire now page and we will book you in for a no-obligation, free consult.

Semi-custom designs: Select your design, choose your colour palette and any additional options you want and check out! We will send you drafts to approve and then once you are 100% happy we will send your designs off for printing.

02. How many invitations do I need?

To start with, go through your guest list and you will want to have one invitation per household. So a family of 4 will have 1 invitation, as will couples.

We highly recommend ordering a minimum of 10 extra invites on top of what you need. Things can go wrong with postage and guests misplacing their invitations.

A small print run or reprint is quite expensive so please consider this when ordering.

03. What changes can I make to semi-custom designs

You can change the following items on a semi-custom design:

  • All wording
  • Card stock options and colours
  • Text colour
  • Some styles allow you to change printing styles (eg. digital to letterpress)

If there is something specific you would like to change please feel free to email us and we can see what we can arrange. 

04. How long does the process take?

Custom designs: we like to allow 6-8 weeks for custom designs. This will also depend on the print style and complexity of the project. You can read more about our print styles here.

Semi-Custom Designs: 3-4 weeks is the average for a semi-custom design. 

05. What printing methods do you offer?

We have a wide range of printing options available to you. 

From letterpress, hot foil stamping, acrylic and digital printing. To see all of our printing options please read more here

The printing method that is best for your invitations will depend on your design and also on your budget. 

Get in touch with us through our contact page to discuss your ideas further. 

06. Is there a minimum quantity I need to order?

Due to the cost of printing, yes, we do have a minimum quantity. Our minimum for digital prints is 40. For letterpress, hot foil stamping, die-cutting and acrylic we have a minimum order of 50. 

 

07. Where do you ship to?

We ship WORLDWIDE! We are based in Adelaide, Australia but are able to post worldwide. Shipping costs will vary depending on where you are. 

All of our prices are quotes in AUD. 

Have more questions?

We love answering all your invitation and design questions.
Please feel free to contact us and we will be happy to chat with you.

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